Customer Service

Feel safe to purchase from BANDA


BANDA.COM has had a watch straps presence in the World Wide Web since 1996. Also, known to many global players, BANDA has over four decades of watchstrap manufacturing experience and has earned a high reputation internationally as a high-grade leather watchstrap maker. Read more

Secured shopping with Banda


Please be aware that all your information is encrypted for your protection. The newest technology is applied to protect all information related to purchases.




We respect your privacy. We do not sell, rent, or share any personal information to any third party. Any information held by us is treated with the utmost care and security, and is solely for the use of processing your order and notifications.


Product/Leather images


We work hard to provide consistency in the product images, however, we hope you can understand that all hides are different and slight variations in color and grain patterns can happen.


Processing time for orders

  • Custom orders are all built by hand that involve a number of steps and operations, our estimate is 14-18 business days to have an order ready for shipping though majority is shipped before. However we regret sometimes a delay may happen due to manufacturing reasons.

  • Most ready-made watchstraps ship within 2-4 business days. Some models may take 4-7 business days and they will be noted in the product information.

Shipping method

  • FREE standard shipping is via International Air Mail and it doesn’t come with tracking (est. delivery 14 – 45 days)

  • International courier shipping is via Fedex or EMS and it comes with full tracking (est. delivery 2-5 business days). Our Long-term relationship with a number of international shipping companies allow us to offer a very competitive shipping rate.

  • Bulk purchases incur only one shipping charge.

  • You will receive a Shipping Confirmation email after order is shipped and it will include tracking # when it is a International Courier shipping.



Prices are in US currency


Payment method


Checking out will direct you to PayPal site where you can make payment via PayPal. With PayPal you can simply, quickly and safely pay for your purchase. PayPal also accepts all major credit cards and it is very easy to sign up. Paying with PayPal is free of charge for you.

  • After completion of your order you will be directly forwarded to PayPal.

  • Log in to your PayPal account or sign up with your credit cards in just a few steps.

  • Pay with just a few clicks.

  • By the way, we also want you to realize that we can only process your order after payment is made.